ABOUT THE MSU EAP
Our Service Model
Your MSU EAP benefit includes 1 to 6 confidential counseling sessions per event. This service includes assessment, short term counseling, and referral for issues that require ongoing care.
The MSU EAP benefit is not limited to a single event of six sessions. We define an “event” as a set of sessions focused on a specific issue. A former client is eligible to return for additional events as needed. For example, if a client presents in February with a work related concern, they may return to the MSU EAP in the fall for an event related to grief and loss.
The spirit of the program is to offer short term supportive counseling and/or assessment and referral services, rather than acting as long term counselors for our clients. It is up to the discretion of the counselors whether a client is experiencing a new event, or if their current concerns are actually related to a previous presenting problem. In the latter case, the counselor would make a direct referral to a community provider so the client can engage in ongoing work.
Information revealed by an individual through consultation with a MSU EAP staff member is confidential and will not become part of the individual's employment record.
More specifically, the MSU EAP will not release any information identifying an individual as a client receiving, or having received, counseling services unless:
- The client signs a release of information for authorizing specific information to be released to a specific person(s) for a determined purpose.
- A disclosure is directed by court order.
- The client appears to be in immediate, life-threatening danger to self or other(s).
- Information shared with the counselor reveals concerns related to suspected/possible child abuse or neglect (counselors are "mandatory reporters" of child abuse and are required by law to report any suspected abuse of a minor child).
We will answer all of your questions about confidentiality during your first visit to the MSU EAP.