The MSU Employee Assistance Program (EAP) is temporarily suspending in-person appointments.  EAP is now exclusively offering Telehealth videoconferencing, which is an encrypted platform that is completely confidential and HIPAA compliant. Please contact the EAP if you would like to schedule an appointment. Phones and emails are still being monitored on a regular basis. You’ll need the Zoom platform downloaded to your devices in order to participate in Telehealth videoconferencing. For information regarding Zoom, please visit If you need assistance with setting up a Zoom account, please contact the MSU IT Service Desk at 517-432-6200.

If you are in crisis please call 911, go to your nearest emergency room, or contact Community Mental Health at 517-346-8460.  Additional crisis support lines that are available 24/7 include the Disaster Distress Helpline at 800-985-5990 or the National Suicide Prevention Lifeline at 800-273-8255.

Michigan Department of Health and Human Services (MDHHS) has now launched a statewide, peer-run warmline during the Covid-19 pandemic.  The warmline will operate 7 days a week from 10 a.m. to 2 a.m. daily and is intended to serve individuals living with persistent mental health challenges including anxiety, depression, and trauma. The warmline can be reached at: 888-733-7753.

Please note: The university continues to monitor the status of COVID-19 and potential local impacts. Updates regarding any impacts to university operations due to COVID-19 are being published at Please direct questions or concerns regarding Covid-19 to the Covid-19 MSU Hotline at 888-353-1294.

Welcome to the Employee Assistance Program at Michigan State University

The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate student employees, and their families.

Some of the concerns we help with include:

  • Work related stress
  • Personal stress
  • Anxiety
  • Depression
  • Shame
  • Alcohol and drug concerns
  • Relationship challenges
  • Family transition/conflict
  • Recovery from trauma
  • Grief and loss


An appointment to meet with an EAP counselor may be arranged by calling 517-355-4506, Monday through Friday between 8:00am and 4:30pm. You can also send an e-mail to We would be happy to answer any questions about the program and our ability to assist you with your concerns.

The office is located in room 110 Linton Hall at 479 West Circle Drive. Parking is available in the Grand River Parking Ramp across the street from Linton.

Who Is Eligible?

The Employee Assistance Program (EAP) is a confidential short-term counseling and referral service provided at no cost to MSU faculty, staff, graduate assistants, retirees, and their insurance eligible dependents who are located within the state of Michigan.

Due to licensing regulations in other states and countries, MSU EAP staff may be unable to provide counseling services to those who are located outside of Michigan. If you are living outside of Michigan, please contact the EAP to determine if you can be seen by a MSU EAP provider for short-term counseling.

Mission Statement

The Mission of the Employee Assistance Program is to support and enhance the emotional health of the campus community.