EAP staff are now back on-campus.  Appointments continue to be available by telehealth videoconferencing, which is an encrypted platform that is completely confidential and HIPAA compliant. You’ll need the Zoom platform downloaded to your devices in order to participate in Telehealth videoconferencing. For information regarding Zoom, please visit https://msu.zoom.us/. If you need assistance with setting up a Zoom account, please contact the MSU IT Service Desk at 517-432-6200. Appointments are also now available in-person. Please contact the EAP if you would like to schedule an appointment. 

As staff of the EAP, we are here to serve you. At this time, we have experienced an unexpected decrease in our staff. And, while we are working to hire new counselors as quickly as possible, we are also aware that this will impact all of you. Our goal is always to minimize wait times for clients wishing to be seen; however, at this time our wait time for appointments will be much longer than normal (approximately 6 to 8 weeks).  If you would like to be seen sooner than our schedules allow, please know that you have options outside of the EAP:

  • You can schedule an appointment with Teladoc;
  • We can assist you by sharing referrals to community-based providers;
  • Or, you can visit msu.thrivingcampus.com to see community-based providers who are currently accepting new clients.  On ThrivingCampus, there are several options so that you can tailor your referral list based on a variety of things including in-person or remote sessions, insurances, practice areas, etc.

We appreciate your patience during this time and sincerely apologize. 

If you are in crisis please call 911, go to your nearest emergency room, or contact Community Mental Health at 517-346-8460.  Additional crisis support lines that are available 24/7 include the Disaster Distress Helpline at 800-985-5990 or the National Suicide Prevention Lifeline at 800-273-8255.

Michigan Department of Health and Human Services (MDHHS) has now launched a statewide, peer-run warmline during the Covid-19 pandemic.  The warmline will operate 7 days a week from 10 a.m. to 2 a.m. daily and is intended to serve individuals living with persistent mental health challenges including anxiety, depression, and trauma. The warmline can be reached at: 888-733-7753.

Welcome to the Employee Assistance Program at Michigan State University

The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate assistants, and their families.

Some of the concerns we help with include:

  • Work related stress
  • Personal stress
  • Anxiety
  • Depression
  • Shame
  • Alcohol and drug concerns
  • Relationship challenges
  • Family transition/conflict
  • Recovery from trauma
  • Grief and loss


An appointment to meet with an EAP counselor may be arranged by calling 517-355-4506, Monday through Friday between 8:00am and 4:30pm. You can also send an e-mail to eap@msu.edu. We would be happy to answer any questions about the program and our ability to assist you with your concerns.

The office is located in room 110 Linton Hall at 479 West Circle Drive. Parking is available in the Grand River Parking Ramp across the street from Linton.

Who Is Eligible?

The Employee Assistance Program (EAP) is a confidential short-term counseling and referral service provided at no cost to MSU faculty, staff, graduate assistants, retirees, and their insurance eligible dependents who are located within the state of Michigan.

Due to licensing regulations in other states and countries, MSU EAP staff may be unable to provide counseling services to those who are located outside of Michigan. If you are living outside of Michigan, please contact the EAP to determine if you can be seen by a MSU EAP provider for short-term counseling.

Mission Statement

The Mission of the Employee Assistance Program is to support and enhance the emotional health of the campus community.


MSU is a proud partner of ThrivingCampus, an online platform that makes it easier for you to connect with off-campus mental health care and well-being services. With ThrivingCampus, you can:

  • Browse and filter providers based on your needs and preferences
  • Get answers to common questions
  • Reach out to community providers and connect with mental health care and other services to support your well-being

Visit https://eap.msu.edu/resources/thriving-campus to view more information about ThrivingCampus or visit https://msu.thrivingcampus.com/ to see area providers.