Our Service Model

Your MSU EAP benefit includes 1 to 6 confidential counseling sessions per event. This service includes assessment, short term counseling, and referral for issues that require ongoing care.

The MSU EAP benefit is not limited to a single event of six sessions. We define an “event” as a set of sessions focused on a specific issue. A former client is eligible to return for additional events as needed. For example, if a client presents in February with a work related concern, they may return to the MSU EAP in the fall for an event related to grief and loss.

The spirit of the program is to offer short term supportive counseling and/or assessment and referral services, rather than acting as long term counselors for our clients. It is up to the discretion of the counselors whether a client is experiencing a new event, or if their current concerns are actually related to a previous presenting problem. In the latter case, the counselor would make a direct referral to a community provider so the client can engage in ongoing work.

Who Is Eligible?

EAP services are available to MSU faculty, staff, retirees, graduate student employees, and their benefits eligible family members.


Information revealed by an individual through consultation with a MSU EAP staff member is confidential and will not become part of the individual's employment record.

More specifically, the MSU EAP will not release any information identifying an individual as a client receiving, or having received, counseling services unless:

  1. The client signs a release of information for authorizing specific information to be released to a specific person(s) for a determined purpose.
  2. A disclosure is directed by court order.
  3. The client appears to be in immediate, life-threatening danger to self or other(s).
  4. Information shared with the counselor reveals concerns related to suspected/possible child abuse or neglect (counselors are "mandatory reporters" of child abuse and are required by law to report any suspected abuse of a minor child).

We will answer all of your questions about confidentiality during your first visit to the MSU EAP.

Featured Articles

The Mission of the MSU Employee Assistance Program is to support and enhance the emotional health of the campus community.

Guiding values of MSU's EAP.

The MSU EAP offers a health based approach to mental health and emotional issues.